2FA Authentication Can't Be Enabled (2 Viewers)

[LewdSavant]

Good day,

I've been attempting to enable the 2FA settings on my account for my authentication app, but it just doesn't activate no matter how many times I put in the token after scanning the QR. I *know* the token is correct. I've manually put in the secret multiple times, and yet when I click the submit and activate the 2FA, it throws an error say it can't be activated. Why is this?

I haven't attempted email 2FA as that isn't what I'd prefer the authentication app. Thank you very much for any assistance you can provide with this.

 

[fleet]

Did you check with the authentication app help desk to see if it works with Undertow? I noticed that you have not activated two step authentication in your user settings.